Taking Business Digital

Taking Business Digital

Taking Business Digital

Digital transformation
to help you thrive

Businesses who have become truly digital have not just survived but thrived during the challenges of the pandemic and post-Brexit Britain.

As Brexit makes trading tougher in some places, there are opportunities to open up new markets at home and abroad.

But businesses need to operate digitally in order to be competitive, efficient and productive.

There is a weight of evidence that shows that businesses who have embraced becoming truly digital have far out-performed those that have not.

We can help make you digital

Devon & Plymouth Chamber has secured funding to help  businesses across Devon by offering practical, helpful and valuable support.

This is about more than simply offering digital upskilling, but about taking every aspect of a business into the digital world.

The support provided will be in the form of events, seminars, training, programmes and one-to-one sessions that show demonstrable value and outcomes.

These activities will be interactive, include participants working on their own business and receiving feedback, and include peer to peer and professional expert support.

What to expect

Sessions will cover all aspects of taking your business digital and are open to micro, small and medium sized business no matter what sector, product or service you offer.

  • Preparing for e-commerce, including payment systems and marketing your services online
  • Managing your data using CMS and CRM systems
  • Internal and external communications and Cloud networking
  • Digital Marketing and SEO – using the web and social media to reach new markets
  • Contracts and legalities
  • Logistics and supply chains
  • Local procurement, bidding and tendering
  • Video conferencing to deliver professional and other services (including health, wellbeing and training) online
  • Online booking systems
  • Internationalisation, including
    1. How to begin importing and exporting
    2. How to access new markets, including virtual trade missions
    3. Customs procedures and documentation, Rules of Origin Training
  • The Circular Economy – making your business financially and environmentally sustainable

In addition to the group sessions you will also get the opportunity to connect with an expert who will be able to mentor you on a specific area of digitalisation most relevant to your needs.

Due to funding places are limited but if you would like to find out more or register for the programme please follow this link.

The programme will run from mid-October to mid-March 2022 and is fully funded by Devon County Council.

How to register

Fill in the form below and we’ll be in touch as soon as possible.

Our Sessions

Below is an overview of each session with the direct link to more details and for registering your attendance. Please note that all sessions will be available virtually on Zoom. The following link and joining details will be the same for each event.

Zoom link

Meeting ID: 860 0203 6066

Passcode: 573609

Session 1 – E-Commerce

Thursday, October 28

Success in e-commerce requires a clear understanding and development of solutions that add value. Jon from GJC Advisory and Kevin and Ross from Freeway Projects will introduce methods of assessing e-commerce propositions and provide development and infrastructure expertise and practical advice.

Session 2 – Effective Websites

Thursday, November 4

Planning & developing effective websites and maintaining excellent customer service in a digital world with pbmedia. Learn all about where to start when creating a new website, how to get people to your website and how to make it support your business.

Session 3 – Digital Marketing

Thursday, November 18

How to expand your Facebook reach and engagement with Introtweet. Andi from Introtweet will give you an insight into creating and managing an effective profile page, how to work with Facebook algorithms and achieving quality and variety in your social media posts.

Session 4 – Communications

Thursday, December 2

Internal & External Communications with Acronyms and KISS Communication Systems. In this session Frazer from Acronyms will elaborate on the core foundation for any business, internal and external communications aid as well as how much poor connectivity affects our communication. Ollie from KISS Communication Systems will then outline the wealth of tools available that can help your workforce work more affectively to service your prospects and clients.

Session 5 – Content Management Systems and Customer Relationship Management systems

Thursday, December 16

Jeremy from Microsoft is driving their CRM and has leading edge experience of what the best companies are doing and what options and pitfalls to consider.

Session 6 – Cyber Security

Thursday, January 18

Keeping yourself and your customers safe in a digital world. Sam from Bluescreen IT asks the question: Is your SME or family business safe in the event of a cyber-attack? He will also help you to understand the risks you face when maintaining your business reputation and one of the major risks to effectively manage, the “Cyber” threat.

Session 7 – Procurement and Supply Chains

Thursday, February 2

Procuring locally and positioning yourself for more local engagement, promoting the local economy. This session will bring consideration for some of the digital landscape, focusing more on the strategic aspects of procurement rather than transactional enablement, and will help those who lead procurement and supply chain teams to be thinking about their digital strategies for the future with Richard from Babcock.

Session 8 – Video Conferencing and beyond

Thursday, February 17

Award-winning broadcaster and campaigner, Alexis, together with Paul, CEO of one of the UK’s leading audio production companies Fresh Air Studio will facilitate this informal session consisting of case study clips, presentation and references, tips and tricks, a little bit of theory and statistical reviews, plus group challenges and break-outs.

Session 9 – Communicating with your accountant and auditors

Thursday, March 3

Adam Croney from Thomas Westcott Chartered Accountants will break down the ‘Hub and spoke’ model for cloud accounting, cloud maturity and the key ‘spoke’ areas. Online accounting packages can link and integrate in to a wide range of CRMs, booking systems and websites so this session will be essential when considering your overall digital strategies.

Session 10 – Exporting and Importing

Thursday, March 17

Linda from International Trade Matters and Craig from Womble Bond Dickinson will help you to understand the basics of International Trade, how to approach international markets and what you need to take into account before you start.

Our Taking Business Digital Coach

Peter Coxon founded optleadership after many years in the consulting industry, creating a company focused on his vision to create synergy between the ‘soft’ humanistic side of business with the ‘hard’ business delivery required in today’s competitive world.

Peter majors on the personal skills of managing ourselves and leading and influencing others in order to bring about the personal and organisational development that delivers exceptional results.

He is known for his coaching and facilitation skills when helping develop executives, senior leaders and high-performance teams. Peter has designed and run a wide range of management, leadership and team development programmes and coaches’ senior executives in global businesses.

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