Despite the challenges of Covid-19, Plymouth Citybus continues to stand out from the crowd.
In what has been a particularly unusual year, while the pandemic has limited core business, the company expanded operations across Cornwall and doubled its fleet of buses, with 92 brand new vehicles entering use, as well as increasing investment in technology to enable the business to operate more efficiently.
This resulted in Plymouth Citybus being named ‘Digital Business of the Year’ at the Devon & Plymouth Chamber Business Awards in September.
Richard Stevens, Managing Director, also received the ‘Outstanding Leadership Award’ in recognition of his contributions to local business and organisations, from taking buses out on the roads to sitting on school boards and local growth boards, plus much more.
He said: “My deepest thanks to everyone I am lucky enough to work with for your amazing support. I was very humbled and proud to receive this special award. I can honestly say it is a pleasure to work with you all.”
For passengers, there is a new website and app which lets people buy tickets, track buses in real time and plan their journeys. Meanwhile, staff were issued with mobile phones, allowing them to carry out vehicle checks, get company updates and see their payslips wherever and whenever is convenient for them.
Plymouth Citybus’s ongoing efforts to support the Armed Forces have been recognised too, with the firm again receiving the Silver Defence ERS Award. With one in five employees being former members of the Armed Forces, supporting them is hugely important.
In November, Plymouth Citybus was named as a finalist in the ‘Large Business of the Year’ and ‘Business in the Face of Adversity’ categories at the Plymouth Business Awards.
And, in keeping with the ethos of supporting the community, the company also sponsored the ‘Start-Up Business of the Year Award’, helping to keep the local economy moving.
Pictured are Go South West Marketing Manager Jess Bolt, MD Richard Stevens and Head of People and Operations Carolyn Giles at the Devon & Plymouth Chamber Awards