Our Team

Our Team

Our Team
Stuart Elford

Stuart Elford

Chief Executive


Stuart is our Chief Executive Officer. He drives the strategy of the organisation and its operations, leading on lobbying for businesses and our region, as well as representing business on numerous public sector boards and panels. He Chairs British Chambers of Commerce South West and the BCC Regional Assembly. Stuart is an advanced motorcyclist and having once travelled across the Sahara in a 1979 VW Beetle, he now wants to cross Morocco by motorbike.


Helen Hart

Plymouth Area Business Council

Helen has retired from her role at the Chamber and is now the PABC Executive. She played a key role in delivering the our Local Skills Improvement Plan (LSIP) in the Heart of the South West. A keen gardener and walker, in her spare time, Helen can be found either walking the lanes and footpaths around Devon or in her garden and allotment, growing organic fruit and vegetables for her family.


Nick Byrne

International Trade Manager


Nick is our International Trade Manager. He is an accredited customs agent and authorised signatory for the county. He is responsible for the continued development and delivery of Devon & Plymouth Chamber of Commerce’s International Trade Services, supporting companies of all sizes with their international trade requirements, as well as developing strategic partnership with key stakeholders throughout the county. Nick has managed dance studios, theatres and art centres around the country; but cannot act / dance or sing!

Chamber Head

Lorraine Oxnam

Interim Finance Manager



Clare Baker

Membership Experience Manager


Clare is our Membership Experience Manager. Her role is to ensure that you can make the most of your Chamber membership, that you feel welcome, gain value and understand how you can use your membership to connect, grow and succeed. Clare is proud to lead the membership, events and comms team to provide an exciting, dynamic, inclusive business support network for businesses for every size and sector across Devon. People are Clare’s passion, and her background includes finance services and hospitality (including managing a nightclub in Hong Kong in the 1990s!).

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Kirsty Jones

Membership Executive


Kirsty is our Membership Executive. Having vast experience in business development, she is a real people person with a passion for problem solving, and a great understanding of the needs and challenges faced by businesses of all sizes. Working closely with the Membership Experience Manager, her role is to work with new and existing members to identify and understand how best we can help support and grow your business, by recommending the best membership fit for you. A keen drawer and animal mad, she is originally from Essex, and has lived and worked in Devon since 2010.

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Olivia Paterson

Communications Executive


Olivia Paterson is our Communications Executive and is responsible for all things brand. She deals with all of the marketing opportunities for members such as the Brand Booster and solus emails, as well as sending out the weekly Chamber Bytes newsletter. Get in touch if you would like to put your brand in the region’s spotlight! Olivia loves trying new things and has been around the world, experiencing lots of different and exciting cultures.


Kyra Taylor-Reid

Accounts Assistant


Kyra is our Accounts Assistant and works alongside Michelle in our accounts department. Her role is to ensure the accounts are kept up to date on the member area and to keep track of the member benefits. She also recently received her Certificate of Origin training and EUR1 training so is now able to process both of these documents. Kyra is a massive animal lover and spends most of her time on long walks with her dog.

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Kelly Smith

Events Executive


Kelly is our Events Executive and is responsible for producing and delivering a suite of high-quality events for both members and non-members to the Chamber right across Devon. She has a wealth of experience in event management, marketing and customer service from a variety of different sectors and loves taking an idea, thought or suggestion (no matter “how off the wall”) through from conception to fruition. Kelly is partial to a glass of wine or gin and really enjoys cooking for friends and family.

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Charlotte Waites

LSIP Project Administrator


Charlotte is our Local Skills improvement Plan (LSIP) Project Administrator. and works alongside Helen on the LSIP in the Heart of the South West. The LSIP is putting employers at the very heart of reshaping the skills offer in our region. Charlotte is quite creative and likes to paint and make earrings in her spare time. She also has a love for horror and superhero films, and one of her favourite things to do is go to the cinema.

Will Marshall

Will Marshall

MEC Administration Apprentice


Will is our Membership Experience Administration Apprentice and looks after our members by staying in contact with them via email and on the phone. Occasionally he likes to assist at events and with communications to better understand how he can look after our members. Will has just bought his first motorbike and is looking forward to cruising around the city!

Charlie Elford

Charlie Elford

Wellbeing Officer

Charlie is our Chamber Wellbeing Officer. He helps keep the team calm and welcomes guests with a waggy tail. Charlie (aka Chumpy, The Chumpster and His Royal Chumpiness) lives for fun walks, swims, warm cuddles and his favourite foods – chicken and cheese.


Ronnie Carter

LSIP Project Executive

Ronnie is our Local Skills improvement Plan (LSIP) Project Executive. She is currently responsible for leading the team delivering the LSIP in the Heart of the South West. LSIP is putting employers at the very heart of reshaping the skills offer in our region.

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